Your personal data belongs to you. This Privacy Policy explains exactly what information 1lee collects, why we collect it, how it is used and what control you have over it as a player in Pakistan.
Six core principles that shape every data decision we make on the platform.
Your personal information — name, CNIC details, phone number, transaction history — is never sold to third parties for marketing or any other commercial purpose. Full stop. What you share with 1lee stays within 1lee and its essential service partners only.
All data transmitted between your device and 1lee servers travels over TLS-encrypted connections. Payment data processed through JazzCash, Easypaisa, Raast and bank transfer is handled by the respective payment provider's own secure infrastructure — we never store raw card or wallet credentials on our servers.
You can request a copy of all personal data we hold on your account, ask for corrections to any inaccurate information, or request deletion of your account and associated data subject to our legal retention obligations. These requests are handled through our support team.
We collect the minimum data required to run your account, process PKR transactions, verify your identity and provide customer support. We do not collect data speculatively or build detailed behavioural profiles for advertising networks. If we don't need it to serve you, we don't collect it.
We keep your data for as long as your account is active and for the period required by our record-keeping obligations after account closure. We don't keep personal data indefinitely. When the retention period for a data category expires, that data is deleted or anonymised from our systems.
This Privacy Policy is written in straightforward English so that any player in Pakistan can understand exactly what is happening with their data. We avoid legal jargon wherever possible and when technical terms are unavoidable, we explain them in plain language alongside.
This Privacy Policy applies to all products and services offered by 1lee at 1lee.pro, including the 1lee mobile app available on Android. When you register an account, place a bet, make a deposit in PKR, contact support or simply browse the platform, 1lee processes certain personal data about you.
We take that responsibility seriously. This document tells you exactly what data we collect at each stage, the legal basis on which we process it, who we share it with and how long we keep it. It also sets out the rights you have and how to exercise them.
By registering an account with 1lee, you acknowledge that you have read and understood this Privacy Policy. If you disagree with how we handle data, you should not register or should close your existing account. This Policy should be read alongside the Terms and Conditions.
Quick summary: We collect only what we need, use it only for the purposes stated here, never sell it, and give you clear ways to access, correct or delete it. The full details follow below.
The personal data 1lee collects falls into a few clear categories depending on how you interact with the platform.
When you create an account you provide your full name, date of birth, mobile number, email address and a password. This is the minimum required to open and operate a 1lee account.
To comply with know-your-customer (KYC) requirements and to protect against fraud, we may ask you to submit a copy of your CNIC, passport or other government-issued identification. This data is processed by our identity verification partner and retained in accordance with the retention schedule in Section 6.
When you make a deposit or request a withdrawal, we record the transaction amount in PKR, the payment method used (JazzCash, Easypaisa, Raast, bank transfer, card or mobile wallet), the transaction reference number and the timestamp. We do not store your full card number, JazzCash PIN, Easypaisa MPIN or any other payment credential directly — these are handled by the respective payment provider.
We collect records of your betting activity — including the markets you bet on (Cricket, PSL, T20, Football, Esports), stake amounts, odds accepted and outcomes — as well as your Casino and Bingo game history. This data is used to manage your account, resolve disputes and improve the platform.
When you access 1lee we automatically collect your IP address, device type, operating system version, browser type, session duration and general location data derived from your IP. This helps us detect fraud, debug technical issues and improve platform performance on the devices our players use.
If you contact our support team via live chat or email, we retain records of those conversations. This allows us to follow up on open issues, maintain service quality and refer back to previous interactions when handling future queries.
We do not collect sensitive categories of personal data such as racial or ethnic origin, religious beliefs, health information or political opinions. The data we collect is limited to what is necessary to provide a betting and gaming service.
| Data Category | Examples | Collected When |
|---|---|---|
| Registration | Name, DOB, email, mobile number | Account sign-up |
| Identity (KYC) | CNIC copy, passport scan | On verification request |
| Financial | PKR amounts, payment method, transaction ID | Deposit / withdrawal |
| Betting & Gaming | Bet history, game rounds, stakes, outcomes | Ongoing platform use |
| Technical | IP address, device type, session data | Every platform visit |
| Communications | Support chat logs, email threads | When you contact support |
Every piece of data we collect has a specific, stated purpose. We do not use your data for anything beyond what is described here without obtaining your explicit consent first.
Marketing opt-out: If you do not wish to receive promotional emails or SMS messages from 1lee, you can update your communication preferences in your account settings at any time. Opting out of marketing does not affect transactional messages such as deposit confirmations or withdrawal receipts.
1lee does not sell your personal data to any third party. We share your data only in the limited circumstances described below, and only to the extent strictly necessary for the stated purpose.
To process PKR transactions, we share relevant transaction details with payment processors including JazzCash, Easypaisa, Raast and banking partners. These providers have their own privacy policies governing how they handle data within their systems.
When KYC verification is required, your identification documents are shared with our authorised identity verification partner. This partner processes document data on our behalf under a strict data processing agreement and does not retain your documents beyond the verification process.
We use third-party providers for cloud hosting, customer support tooling, fraud detection and analytics. These providers act as data processors — they process data on our instructions only and are contractually prohibited from using it for their own purposes.
We may disclose personal data if required to do so by a valid legal order, regulatory authority request or to protect the rights, property or safety of 1lee, our players or the public. In such cases we disclose only the minimum data required to satisfy the obligation.
We never share your data with advertising networks, data brokers or any other party for the purpose of targeted advertising outside the 1lee platform.
1lee uses cookies and similar technologies on the website and in the app to make the platform function correctly and to understand how players use it. Cookies are small text files stored on your device.
These are required for the platform to work. They handle your login session, remember your preferences and keep your account secure. You cannot opt out of essential cookies while using the platform.
We use anonymised analytics data to understand which features are being used, where players encounter problems and how we can improve the overall experience. This data is aggregated and does not identify individual players.
These remember your language preference, display settings and notification choices so you do not have to reconfigure them on each visit.
You can manage cookie preferences through your browser settings. Disabling non-essential cookies will not prevent you from using the core features of the 1lee platform, though some personalisation features may not work as expected.
We keep your personal data for as long as your account is active and for the minimum period required after account closure to satisfy our record-keeping obligations. The general retention schedule is as follows:
Once the applicable retention period expires, data is either permanently deleted from our systems or irreversibly anonymised so that it can no longer be linked to any individual player.
1lee employs a layered approach to data security. No system can guarantee absolute security, but we take the following steps to protect your personal data:
If you suspect that your account has been compromised or that your data has been accessed without authorisation, contact our support team immediately through live chat. We will investigate and take appropriate action without delay.
Your responsibility: A significant portion of account security depends on you keeping your password and device safe. 1lee will never ask for your password, MPIN or OTP through any channel. If anyone claiming to be from 1lee asks for these details, treat it as a scam and report it to us immediately.
As a 1lee player you have meaningful rights over your personal data. Here is a clear summary of each right and what it means in practice.
You can request a copy of all personal data we hold about you. We will provide this within a reasonable timeframe at no charge.
If any data we hold about you is inaccurate or incomplete, you can ask us to correct it. We will update the record promptly.
You can request deletion of your personal data. We will honour this where no legal retention obligation requires us to keep the data.
You can ask us to limit how we use your data while a dispute or correction request is being resolved.
You can request your data in a structured, machine-readable format so you can transfer it elsewhere if you choose.
You can object to us processing your data for marketing purposes at any time. We will stop that processing immediately upon receipt of your objection.
To exercise any of these rights, contact our support team via live chat or at the email address shown in the footer. We will acknowledge your request promptly and complete it within a reasonable timeframe. We may need to verify your identity before actioning a data request to protect against unauthorised access to another player's information.
1lee is strictly an adults-only platform. We do not knowingly collect personal data from anyone under the age of 18. If you are a parent or guardian and believe that a minor has registered an account or provided personal data to 1lee, please contact our support team immediately. We will investigate and, where confirmed, close the account and delete the associated data promptly.
Age verification is a mandatory part of the registration process and may be requested again at any point during the account lifecycle. Any account that cannot confirm the holder is 18 or older will be suspended pending verification.
We may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements or platform functionality. When material changes are made, we will notify registered players via the email address on file at least 7 days before the changes take effect where practicable. The revised policy will also be published on this page with an updated "last updated" date.
Continuing to use 1lee after the effective date of any updated Privacy Policy constitutes your acceptance of the revised terms. If you disagree with changes to the Policy, you should close your account and request deletion of your data before the changes take effect.
If you have any questions about this Privacy Policy, want to exercise one of your data rights, or want to raise a concern about how we have handled your personal data, please reach out to the 1lee support team. We are available 24/7 via live chat on the platform and can also be reached at the email address displayed in the footer of this page.
For responsible gaming queries — including self-exclusion and deposit limit requests — please visit the dedicated Responsible Gaming page. For general questions about the platform, the FAQ section covers most common topics.
We aim to acknowledge all privacy-related requests within 48 hours and to complete them within a reasonable period. For identity verification or complex data deletion requests, the process may take longer — we will keep you updated throughout.